SUBSCRIPTION & CANCELLATION POLICY

Last Updated: January 1, 2026

THRIVEFLIXU  SUBSCRIPTION & CANCELLATION POLICY

1. Scope

This Subscription & Cancellation Policy applies to all digital products and subscription services delivered through the ThriveflixU platform operated by MV Thrive (“Company”).

This Policy forms an integral part of the Terms of Access & Use.

2. Product Categories

Products offered through ThriveflixU may fall into one of the following categories:

1. One-Time Purchase Digital Products
2. Recurring Subscription Products

Specific refund conditions (if any) will be stated on the relevant sales page at the time of purchase.

If no refund policy is explicitly stated on the sales page, the default rules below apply.

3. One-Time Digital Purchases

3.1 Immediate Digital Delivery

All one-time digital products are delivered immediately upon successful payment.

By completing a purchase, the User:

• Expressly requests immediate access;
• Acknowledges that performance begins immediately;
• Agrees that the statutory right of withdrawal (where applicable under EU law) is waived once access is granted.

3.2 Refund Policy (Default Rule)

Unless explicitly stated otherwise on the sales page:

All one-time digital purchases are non-refundable once access has been granted.

3.3 Promotional or Limited Refund Guarantees

If a specific product page offers a 7-day (or other limited) refund guarantee:

• The conditions stated on that sales page prevail;
• Refund requests must comply strictly with the terms outlined;
• Abuse of refund policies may result in permanent account termination.

The Company reserves the right to deny refund requests in cases of suspected misuse, fraud, or content consumption abuse.

4. Subscription Products

4.1 Automatic Renewal

Subscriptions renew automatically according to the billing cycle selected at checkout.

The User authorizes recurring charges until cancellation.

4.2 Cancellation

Users may cancel at any time via:

• The billing provider account; or
• The cancellation method provided in purchase confirmation.

Important:

Due to the technical configuration of the Platform, cancellation results in immediate termination of access to subscription content.

Access does not remain active for the remainder of the billing cycle.

By subscribing, the User acknowledges and accepts this structure.

4.3 No Partial Refunds

No partial refunds are issued for:

• Unused time within a billing period;
• Early cancellation;
• Failure to log in;
• Lack of content consumption.

4.4 Failed Payments

If a recurring payment fails:

• Access may be suspended immediately;
• Continued failure may result in permanent revocation.

Reactivation requires successful payment processing.

5. Chargebacks & Payment Disputes

Initiating a chargeback, payment dispute, or reversal constitutes material breach of contract.

In such cases, the Company may:

• Immediately revoke access;
• Permanently terminate the account;
• Block future purchases;
• Report dispute history to payment processors;
• Seek recovery of administrative fees, chargeback penalties, and associated costs.

Reinstatement, if any, is solely at the Company’s discretion.

6. Business Purchases

If a User purchases any product for business, professional, commercial, or revenue-generating purposes:

The User acknowledges that they are not acting as a consumer.

To the maximum extent permitted by applicable law, consumer protection rights and withdrawal rights do not apply to such purchases.

7. Abuse Prevention

The Company reserves the right to deny refunds, suspend accounts, or permanently terminate access in cases of:

• Repeated refund claims;
• Content downloading prior to refund request;
• Patterned refund behavior;
• Payment manipulation;
• Account recreation after termination.

8. Platform Closure

If the Company decides to discontinue the ThriveflixU platform:

• A minimum of three (3) months’ notice will be provided via the last registered email address;
• Notice may also be displayed within the Platform.

Notification is deemed effective upon sending to the registered email address.

The Company is not responsible for:

• Outdated email addresses;
• Unread emails;
• Deleted messages;
• Failure to access the Platform during the notice period.

Upon closure, access to all content will terminate.

9. Limitation of Liability (Financial Cap)

To the fullest extent permitted by applicable law, the Company shall not be liable for:

• Indirect damages,
• Consequential damages,
• Loss of profits,
• Loss of opportunity,
• Data loss,
• Business interruption,
• Reputational damage,

whether arising in contract, tort, negligence, strict liability or otherwise.

To the maximum extent permitted by applicable law, the Company’s total aggregate liability arising out of or relating to any claim shall not exceed the lesser of:

(a) the amount paid by the User for the specific product giving rise to the dispute; or
(b) one hundred euros (€100).

Nothing in this Policy or in the Terms of Access & Use excludes or limits liability that cannot be legally excluded under applicable law, including liability for fraud, willful misconduct, or gross negligence where applicable.

10. Modification of Policy

The Company reserves the right to modify this Subscription & Cancellation Policy at any time.

Changes become effective upon publication.